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Frequently Asked Questions.

Answers on products, services, supply and support across construction, IT and solar.

Questions

Construction Chemicals

How do I select the right admixture?

Selection depends on cement type, desired slump, strength, weather and placement method. Share your mix details and we will suggest a suitable option.

Is a trial mix required?

Trial mixes are recommended before large-scale use to confirm compatibility with your cement and aggregates.

Do you supply in bulk?

Yes. Packing options and bulk supply can be arranged according to requirement.

What dosage is typically used?

Dosage depends on the product, cement and desired performance. The manufacturer's technical data sheet and site trials guide the final dosage.

Is it compatible with all cements?

Compatibility can vary. A trial with your cement and aggregates is recommended.

Can you share technical data sheets?

Yes. Contact us with the product you are considering and we will share the available documentation.

When should the compound be applied?

Normally as soon as the surface water has disappeared after finishing. Follow the product data sheet for exact timing.

Does it affect later coatings?

Some compounds can affect adhesion of later coatings. Tell us your finishing plan so we can recommend a suitable type.

Can I fix tiles over old tiles?

In many cases yes, with proper surface preparation and a suitable adhesive. Share the details of the existing surface.

How much adhesive do I need?

Coverage depends on tile size, trowel notch and surface evenness. Tell us your area and tile size and we will estimate.

Which grout is best for bathrooms?

Polymer modified or epoxy grouts are usually preferred in wet areas because of lower water absorption.

How soon after fixing can I grout?

Wait for the adhesive to set as per its data sheet, usually 24 hours or more depending on conditions.

Which waterproofing product is best for a terrace?

Flexible coatings or membranes are usually used on exposed terraces because they handle movement. A site check helps confirm the right system.

Can I buy material only?

Yes. We can supply material alone or supply with application.

Can bonding agent be used as a waterproofing additive?

SBR latex is commonly used in polymer modified mortars, but a proper waterproofing system is recommended for critical areas.

What gap thickness can be grouted?

It depends on the grade. Share the gap size and we will suggest a suitable product.

How long before machines can be started?

Follow the data sheet; early strength grades allow faster commissioning.

Is epoxy grout difficult to apply?

It needs more care than cement grout, especially cleaning. Trained applicators are recommended and we can provide this on request.

Can crystalline waterproofing seal moving cracks?

It is not designed for moving cracks. These need flexible treatments such as injection or sealants.

How many coats are needed?

Typically two coats, with the exact system following the manufacturer's data sheet.

Do I need to clean the rebar first?

Yes. Loose rust must be removed to a suitable standard before coating.

Can I use used engine oil?

This is not recommended because it can stain concrete and cause adhesion problems with later finishes.

What joint width can be sealed?

It depends on movement and the product. Share your joint details and we will recommend a suitable sealant.

Questions

Construction Services

How do I know which waterproofing solution I need?

It depends on the affected area, source of water entry, surface condition and project requirement. A site assessment is recommended.

Do you provide terrace waterproofing?

Yes. Terrace and roof waterproofing is one of our core services, depending on site condition and required treatment.

Can you arrange waterproofing chemicals?

Yes. Suitable products can be sourced from available brands and suppliers.

Do you provide a site inspection?

Site inspection can be arranged depending on location and requirement. Contact us with your project details.

How long does epoxy flooring take?

It depends on area, condition and system. Surface preparation and curing time are important parts of the schedule.

Can epoxy be applied on old concrete?

Yes, if the concrete is sound, dry and properly prepared.

Is epoxy slippery?

Anti-slip finishes are available for wet or ramp areas.

Epoxy or PU: which is better?

Epoxy suits general industrial use, while PU is chosen for thermal shock, impact and certain chemical exposures. We can help you choose.

Is it suitable for cold rooms?

Specific PU mortar systems are designed for low temperatures and thermal shock.

When is concrete repair needed?

Signs include cracks, rust stains, spalling concrete and exposed rebar.

Do you supply repair mortars separately?

Yes. Repair chemicals can be supplied alone or with application support.

Can active water leaks be stopped?

Yes, PU injection grouting is commonly used to stop leaks even when water is flowing.

Is injection grouting permanent?

It depends on the cause of the leak and structural movement. A site assessment helps us choose the right grout.

How often should joints be re-sealed?

It depends on sealant type, exposure and movement. Periodic inspection helps.

Can scratches be removed?

Light scratches can often be treated. Deeper damage may need polishing by specialised teams.

Questions

IT & Security

How much storage do I need?

It depends on camera count, resolution and retention days. We calculate this during planning.

Can I view cameras on my phone?

Yes, with internet connectivity and the right setup.

Do you provide AMC?

Yes. CCTV annual maintenance contracts are available.

Can attendance be linked to payroll?

Yes, many systems export data to payroll software. Share your requirement and we will suggest the right setup.

Do you support multiple branches?

Cloud-based solutions can consolidate attendance across locations.

Can you improve weak Wi-Fi in my office?

Yes. A coverage survey helps place access points correctly.

Do you do fibre installation?

Yes, including splicing and testing.

Do you offer AMC for existing systems?

Yes, AMC can cover systems purchased elsewhere after an assessment.

Can you set up a file server?

Yes, including user access, backup and security.

How long does a website take?

A typical business website takes a few weeks depending on pages and content.

Will it work on mobile?

Yes, all sites are built mobile-first.

What boom length do I need?

It depends on the gate width. We take measurements during the survey.

Can different systems be combined?

Yes. CCTV, access control and alarms can often be integrated for better response.

What does AMC cover?

Scope depends on the contract. Typically it includes preventive visits and repairs; parts may be extra or included.

Questions

Solar Energy

How much roof space do I need?

As a rough guide, a kilowatt of solar needs roughly 8 to 10 sq m of shadow-free area. A site visit gives the exact figure.

Is subsidy available?

Government schemes change. We can guide you on what is currently applicable for your category.

Will my on-grid system work during a power cut?

No, standard on-grid systems turn off during grid failure. Hybrid systems with batteries can provide backup.

How long do batteries last?

It depends on type and usage. Lithium batteries usually last longer than lead acid.

Is hybrid costlier than on-grid?

Yes, because of batteries and hybrid inverters, but it gives backup power.

What does EPC include?

Typically design, procurement, installation, commissioning and documentation. Exact scope is defined in the contract.

What size plant should I install?

It depends on load profile and available area. We study your bills and site.

Can you maintain plants installed by others?

Yes, after a quick site assessment.

Still have a question?

Share your project details and our team will get back to you with the right solution.

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